Apartments in Auckland - Luxury Serviced Apartments & Penthouses Auckland Apartments
Auckland Sky Tower Apartments Specials FAQs About Us Newsletters Owners Contact Us Links Home Luxy
Auckland City Auckland City


If the accommodation is for someone else you accept responsibility for the booking and agree to advise them of the terms and conditions.

At check in the person responsible for the apartment and the keys will register and provide a passport or NZ drivers license AND a valid credit card in their name. The person registering must be the principal occupier throughout the stay. Sub letting or changing tenants is not permitted


You will not get access to the apartment if you do not have the following;

1. Passport or NZ drivers license

2. Credit card in your name

Bookings and deposits cannot be transferred to other dates or apartments, please choose carefully. Bed configurations are as described and cannot be changed.


The Apartments

Are fully furnished and ready to live in, they each match our detailed and strict fit out guidelines. At check in your apartment will be spotlessly clean beds made, fresh laundered towels. Kitchens include ample crockery, glassware, cutlery and cooking equipment. Laundry in all apartments includes washer and dryer. Generally two televisions, CD player and most have a DVD player.

We will meet you on arrival at your apartment building and brief you on the apartment and the building and leave you with keys and all the relevant information in writing.

The arrangements for accommodation are as described for each apartment on the website.

The price includes;

  • The fully furnished apartment of your choice.

  • GST goods and services tax at the applicable rate.

  • Utilities, water, electricity and phone line.

  • Servicing weekly including fresh linen and towels.

  • Use of building facilities such as pool and gym where it is generally free to all residents.


Deposit equal to one 1 week stay is required to make a reservation.

In the event of an apartment becoming unavailable the hirer will accept accommodation of a similar standard in a similar location.

If you are booking accommodation for another person you agree to advise that person of the terms and conditions of that booking.

Charges from $250 apply to investigate and have security attend call outs due to noise or disturbances. Parties or activities which disturb neighbours are strictly forbidden

Provide an ETA for your arrival so that we may meet you or your guests and explain the main points of your residence.

Check in is from 2pm and check out is 11am.

When you depart; leave the apartment in a clean condition and remove all rubbish to the designated area. Pay for any excess cleaning and damages that have occurred by you or any visitor. Charges apply if you occupy your apartment after 11 am checkout. Late check out is $75 minimum up until 4pm and overnight cost for check out after 4pm. Late check out is subject to availability and must be arranged in advance of your departure date.


Deposits are non refundable within 30 days of arrival and prior to that subject to a $75 Cancellation fee.

Bookings and deposits cannot be transferred to other dates or apartments, please choose carefully. Bed configurations are as described and cannot be changed.

If you are staying longer than 1 week the balance is payable on the day of check in by credit card. If someone else other than the guest is to pay for the accommodation arrangements must be made via email at least 48 hours prior to you arrival. If you are staying quite a while we will charge your card every 2 weeks. Please note our check in staff are unable to enter into any other payments terms at check in.

During your stay

You must abide by the rules for the building that you are occupying.

You must be able to safely operate household appliances.

Our apartments are generally unsuitable for any activity that could be heard by neighbouring apartments. Parties and in particular any activity that can be heard after 10pm is strictly forbidden.

Pets are not allowed on the premises.

You will be charged up to $125 per set of keys if they are not left in the apartment when you depart. If you lose a set of keys you must advise us within 24 hours. There is a $100 call out fee if you lock yourself out during your stay

The apartment must not be used for any unlawful purpose. the authorised Luxy person can inspect the apartment at anytime if you are suspected of breaching the rules.
owners login      

Serviced Residences in Wellington and Auckland